Shipping Policy
At Décor-Hardware, we are committed to fulfill & deliver your orders most expediently. Here is a brief overview of our shipping procedures as well as what you should expect when you place an order with us.
Processing Time
We will send you an order confirmation for each order placed, which shall be followed by a tracking email once your order is shipped. Each order has a one to three business day (excluding weekends and holidays) processing time.In case of peak seasons, there is usually a moderate increase in processing times. As much as we value your patience during these times, we want to assure you that we are constantly working on ensuring that all orders are fulfilled and sent timely manner.
Shipping Methods & Delivery
During checkout, customers can select either standard or expedited shipping options. Based on location and chosen shipping methods, delivery periods range from 3-7 days. Shipping within the continental US only—for international or remote locations, please reach out to us before placing an order
Shipping Rates
The website features free shipping from time to time, so keep checking our homepage or emails. Shipping costs can be calculated at checkout based on weight, size, or other factors concerning the package, as well as the delivery address.
Order Tracking
As soon as your package is shipped, you will get an email with a tracking number. With this number, you can check the current status of delivery on the carrier’s site.
Lost or Damaged Packages
If your product arrived damaged or the package is lost or shows signs of parcel tampering, please reach out to us immediately. Our team will work with you to clear the problem ASAP.
Thank you so much for shopping at Décor-Hardware. We are here to ensure your item arrives safely & on time – every time you shop with us.